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Beware the Cut ‘n’ Paste Persona
This Person Does Not Exist is a website that generates human faces with a machine learning algorithm. It takes real...
That’s Not My Burnout
Are you like me, reading about people fading away as they burn out, and feeling unable to relate? Do you...
Asynchronous Design Critique: Giving Feedback
Feedback, in whichever form it takes, and whatever it may be called, is one of the most effective soft skills...
Asynchronous Design Critique: Getting Feedback
“Any comment?” is probably one of the worst ways to ask for feedback. It’s vague and open ended, and it...
Designing for the Unexpected
I’m not sure when I first heard this quote, but it’s something that has stayed with me over the years....
Voice Content and Usability
We’ve been having conversations for thousands of years. Whether to convey information, conduct transactions, or simply to check in on...
Sustainable Web Design, An Excerpt
In the 1950s, many in the elite running community had begun to believe it wasn’t possible to run a mile...
Design for Safety, An Excerpt
Antiracist economist Kim Crayton says that “intention without strategy is chaos.” We’ve discussed how our biases, assumptions, and inattention toward...
A Content Model Is Not a Design System
Do you remember when having a great website was enough? Now, people are getting answers from Siri, Google search snippets,...
How to Sell UX Research with Two Simple Questions
Do you find yourself designing screens with only a vague idea of how the things on the screen relate to...